Customers can join the WAON Point membership program completely free of charge and freely enjoy shopping services and exclusive offers from all participating partners.
To accumulate WAON Points when shopping at the Shopping Locations, please follow these steps:
Step 1: Access the application to accumulate points.
Step 2: Press on the Barcode icon of Member Code
Step 3: Show WAON ID Code to cashier
Please note:
If a Member wishes to use WAON Vouchers for payment, they must present the WAON Voucher QR code on the Mobile App for the cashier to scan before confirming the transaction.
Members can use multiple WAON Vouchers for a single order/transaction. To use multiple WAON Vouchers for the same order, the Member should present all the WAON Vouchers they wish to use so that the cashier can scan each one.
Please note:
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WAON Points earned earlier will be converted into WAON Vouchers first.
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WAON Points are valid for up to two (02) years from the date they are first credited to the Member's Account after registration. The month in which the points are first earned will be considered the reference month for accumulated WAON Points.
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From the second year onward, the expiration date for accumulated WAON Points will fall on the last day of the reference month.
Example:
The voucher exchange policy may change depending on promotional campaigns or specific time periods.
How to Check Exchanged Vouchers
After successfully exchanging a WAON Voucher, Members can verify the exchanged voucher by navigating to the "Your Voucher/Coupon" tab in the app.
Missing Voucher After Exchange?
If a Member has confirmed the exchange of a WAON Voucher but cannot find it under the "Your Voucher/Coupon" tab, please contact:
Customer Service – ACS Vietnam Trading Co., Ltd.
Hotline: 1900 5150 (Extension: 2)
Email:
• waonpoint.support@acsvietnam.com.vn
Members can use WAON Vouchers to pay for goods/services at Shopping Locations by following these steps:
Please note:
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If a Member wishes to use a WAON Voucher for payment, Member must present the WAON Voucher QR code on the Mobile App for the cashier to scan before confirming the transaction.
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The expiration date or validity period of each WAON Voucher is displayed on the respective voucher.
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Members can use multiple WAON Vouchers for a single order/transaction. To do so, please present all WAON Vouchers to the staff so that each voucher can be scanned individually.