About us


ACS Vietnam Trading Co., Ltd. Vietnam is a member of AEON Groups – one of the leading retailers in Japan with more than 168 subsidiaries operating throughout Asia.


Officially licensed and started operation in 2008, ACS Vietnam has nearly 10 years of operation in the field of sale and purchase of goods by deferred payment. The Company has developed an extensive sales network nationwide to deliver a variety of products including mobile, laptop, motorbikes, agriculture machines and other home appliances, etc. Aiming at “Customer Benefit is First Priority”, ACS Vietnam always supports Customers to optimize their lives and seize the opportunity in the future through the use of the Company’s sale service.

Core Value

The word ÆON has its origins in a Latin root meaning “ETERNITY”. Customers’ beliefs and desires comprise the central core of our philosophy. At AEON, our eternal mission as a corporate group is to benefit our customers. Our operations are thus customer-focused to the highest degree.

AEON‘s basic principles are the following:


AEON dedicated to the pursuit of peace through prosperity.


AEON respects human dignity and values personal relationship.


AEON rooted in local community life and dedicated to making a continuing contribution to the community.

Giá Trị Cốt Lõi

Corporate Information


  • Mr. MITSURU SUZUKI - General Director
  • Mr. RIKIEI SUZUKI  – Director of Sales & Collection Management Division
  • Ms. Pham Hong Hai – Director of General Management Division


  • 246 Cong Quynh Street, Pham Ngu Lao Ward, Dist 1, HCMC
  • TEL: (028) 5445 3800


Group Comnanies










    • AEON MALL CO., LTD.*


  • AIC INC.







Privacy Policy

ACS Vietnam Trading Company Limited / ACS Trading Vietnam (ACSTV) - a member company of AEON Groups - respects the privacy and values the relationship we have with you. Therefore, we handle your personal data responsibly and we want you to know how we collect, use and disclose your data. This Privacy Policy describes our practices regarding your data (as defined below) that we collect in the following ways:

  • On the Websites operated by us, from the data you use when accessing this Privacy Policy ("Websites"),
  • Through the software applications we provide for your use or through our computers and mobile devices ("Applications"),
  • On Social Media Sites and applications associated with this Privacy Policy (collectively, our "Social Media Sites"),
  • From the HTML format emails we send you a link to this Privacy Policy, and
  • In your offline interactions with us. In this Privacy Policy, we refer to our Websites, Apps, Social Media Pages, email notifications, and offline activities collectively as the "Services".

"Personal Data" is data that identifies you as an individual or relates to personally identifiable information.
Personal data includes:

  • Name
  • Mailing address (including billing and shipping addresses)
  • Phone number
  • Email address
  • Credit and debit card numbers
  • Your profile photo or other photo
  • Social media account ID
  • Information about Adverse Events about you
  • Other information such as your age, country or pet name when it is linked to you
  • Your interests (such as topics for which you request data or show interest)
1.1. Collect personal data

We and our service providers collect Personal Data in a variety of ways, including:

  • Through the Services
    - For example, we collect Personal Data through the Services, when you sign up for newsletters, register for an account, create a profile or make a purchase.
  • Offline
    - We collect Personal Data while you are offline, for example:
    o When ordering by phone, contact Customer Service or contact us for any further inquiries;
    o When you visit our booth at the fair or visit our facilities;
    o When you participate in our programs or activities or provide data at events;
    o When you participate in sweepstakes or advertise offline;
    o When you or someone on your behalf reports an adverse event related to one of our products.
    - If you connect your social media account to any account provided by us, you will share some Personal Data from your social media account with us, for example, such as your name, email address, photos, social media contacts and any other data that may (or you authorize) access to us when you connect your social media accounts. with any account provided by us.
    In many cases, we need to collect Personal Data in order to provide the Services that are required to you. If you do not provide the requested Personal Data, we may not provide the Services. If you disclose any Personal Data relating to others to us or to our service providers in connection with the Services, you represent that you have the right to do so and for our permission to use Personal Data in accordance with this Privacy Policy.
1.2. Use of personal data

We and our service providers use Personal Data for legitimate business purposes when we interact with our customers, the public, professionals and our customers.

1.3. Interact with customers and the Public

We use Personal Data when interacting with Customers and the Public for the following purposes, including:

  • Provide the Service and make your request.
    - To provide the Services to you, such as arranging access to the account you have established with us.
    - To respond to your inquiries and fulfill your request, when you contact us via one of our online contact forms, by phone or by other means, such as when you Send us questions, suggestions, compliments or complaints.
    - To send you administrative information, such as changing our terms, conditions, and policies.
    - To allow you to send messages to others, through referrals or "send to friends" features.
    - To facilitate social sharing, if you choose to use it.
    - To provide you with customer service.
    - To complete your transaction with us.
  • Provide you with information about our products and / or other marketing materials.
    - To send you marketing related emails, with information about services, products and other news about us.
  • Analyze Personal Data for business reporting and provide personalized services.
    - To analyze or predict your options in order to prepare aggregated trend reports on the use of our digital content.
    - To better understand you, we may personalize our interactions with you and provide you with information and / or offers tailored to your interests.
    - To better understand your interests, we may provide content through our Services that we believe will be relevant and interesting to you.
  • Allow you to participate in sweepstakes, contests or other promotions.
    - We may offer you the opportunity to participate in sweepstakes, contests or other promotions.
    - Some of these promotions have additional rules regarding information regarding how we will use and disclose your Personal Data.
  • Aggregate and / or anonymous Personal Data.
    - We may aggregate and / or anonymize Personal Data so that data will no longer be considered Personal Data. We do so to create other data for our use, which we may use and disclose for any purpose.
  • Complete our business purpose.
    - To verify, verify that our internal processes operate as intended and comply with legal, regulatory or contractual requirements.
    For example, for security and fraud monitoring purposes, to detect and prevent cyber attacks or attempts to commit identity theft.
    - To develop new products and services.
    - To enhance, improve or modify our existing products and services.
    - To manage and report adverse events related to our products.
    For example, to determine usage trends, know which parts of our Services matter most to users.
    - To determine the effectiveness of our advertising campaigns, we can tailor our campaigns to the needs and interests of our users.
    - To carry out and expand our business activities.
    - Comply with anti-corruption and transparency obligations.
    We engage in these activities to manage our relationship with you, comply with legal obligations, in some cases when we have your consent and / or because we are in a good position. legal business interests.
1.4. Disclose personal data

We disclose Personal Data:

  • For our Group subsidiaries, subsidiaries and affiliates for the purposes described in this Privacy Policy.
    - AEON's subsidiaries, subsidiaries or affiliates that have collected your Personal Data will be responsible for your Personal Data which has been transferred and used.
  • To our third party service providers, to facilitate the services they provide us.
    - These third parties may include service providers such as website hosting, data analytics, payment processing, order fulfillment, information technology and inter-network infrastructure provision. agencies, customer service, email, auditing and other services.
  • To third parties, to allow them to send you marketing information, in accordance with your selection.
  • For third party sponsors of sweepstakes, contests and similar promotions, tailored to your selections.
  • Tell other companies we collaborate on specific products or services.
    - These companies may include our co-advertising partners for products that we jointly develop and / or market.
    By using the Services, you may also choose to disclose Personal Data.
    - You may disclose Personal Data on message boards, chats, profile pages, blogs and other services on which you may post data and content (including, but not limited to, Streaming Sites) social message). Please note that any Personal Data that you post or disclose through these services will be public and may be made available to other users and the general public.
    - You may also disclose Personal Data through your social sharing activities. When you connect your Service account to a social media account, you can share data with friends associated with your social media accounts, with other users and with your financial provider. Your social media accounts. By doing so, you authorize us to facilitate the sharing of this data and you understand that the use of shared data will be governed by the social media provider's privacy policy. festival.
1.5. Use and other disclosures

We also use and disclose your Personal Data as necessary or appropriate:

  • To comply with applicable laws and regulations.
  • To cooperate with public and governmental authorities.
  • To coordinate with law enforcement.
  • In connection with the sale, reorganization, joint venture or other business transaction, in which we have a legal right to disclose or transfer your Personal Data to a third party.
  • For other legal reasons, such as enforcing our terms and conditions or protecting our rights, privacy, safety or property and / or our subsidiaries or affiliates by you, you or others.

The use and disclosure of your personal data may occur outside of your country of residence.


"Personal Data" is any data that does not disclose your specific identity or is directly related to personally identifiable information:

  • Browser data and device
  • Application usage data
  • Data is collected through cookies, pixel tags and other technologies
  • Demographic data and other data provided by you do not disclose your specific identity
  • The data has been aggregated in such a way that it no longer reveals your specific identity

Certain Other Data will be treated as Personal Data in some countries. If we are required to process Other Data as Personal Data in accordance with applicable laws, we will use and disclose that data for the purposes we use and disclose Personal Data. , as detailed in this Privacy Policy.

2.1. Collect other data

We and our service providers may collect Other Data in a variety of ways, including:

  • Through your browser or device
    Some data is collected by most browsers or automatically through your device, such as Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, manufacturer and device model, language, type and Internet browser version, name and version of the Service (such as the Application) you are use.
  • Through the use of Your Application
    When you download and use an Application, we and our service providers may monitor and collect Application usage data, such as the application date and time on your device. Access our servers and what data and files have been downloaded to the App based on your device code.
  • Use of cookies
    Cookies are pieces of data stored directly on the computer you are using. Cookies allow us to collect data such as browser type, time of use of the Service, visited pages, redirected websites and other traffic data.
    Currently, we do not respond to browser tracking signals. If you do not want data collected through the use of cookies, most browsers allow you to automatically refuse cookies or have the option to refuse or accept a specific cookie (or cookies) from a site. specific web. However, if you do not accept cookies, you may encounter some inconvenience in using the Services. You may also not receive ads or other offers from us that relate to your interests and needs.
  • Using pixel tags, and other similar technologies
    Pixel tags (also known as indicator files and GIF graphics) can be used to track the actions of Service users (including email recipients), measuring the performance of marketing campaigns. and compile statistics about Service usage and response rates.
  • Your IP address is automatically assigned by your Internet Service Provider to your computer. The IP address can be identified and automatically logged in our server logs whenever the user accesses the Service, along with the time of the visit and the page (s) visited. . Gathering IP addresses is standard practice and is done automatically by many websites, applications and other services. We use the IP address for such purposes as computing usage, diagnosing server problems, and managing Services. We may also obtain your approximate location from your IP address.
  • Physical Location
    We may collect the physical location of your device by, for example, using satellite signals, cell phone towers or Wi-Fi. We may use the device's physical location to provide you with personalized, location-based services and content. In some cases, you may have the right to approve or deny the use of your device's location, but, if so, we may not be able to provide you with personalized services and content tailored to your needs. well suited.
2.2. Use and disclosure of other data

We may use and disclose Other Data for any purpose, unless we are required to do otherwise in accordance with applicable law. In some cases, we may combine Other Data with Personal Data. If we do, we will treat the combined data as Personal Data as long as it is combined.


We seek to use reasonable organizational, technical and administrative measures to safeguard Personal Data within our organization. However, no data transmission or storage system is 100% guaranteed. If you have reason to believe that your interaction with us is no longer safe, please notify us immediately by contacting us via our Customer Care Center.

4.1. Your choices regarding the use and disclosure of your Personal Data

We provide you with choices regarding the use and disclosure of your Personal Data for marketing purposes.
Can you choose

  • Receive electronic communications from us: If you no longer wish to receive marketing-related emails, text messages or SMS messages from us, you may opt out by following the instructions included in each Such messages or by contacting the Customer Care Center.
  • Our sharing of your Personal Data with Group member companies, subsidiaries or affiliates for their direct marketing purposes: If you want us to stop sharing Data On an individual basis, you may opt out of this sharing with our member companies, subsidiaries or affiliates for the purpose of direct marketing. how to contact Customer Care.
  • Our sharing of your Personal Data with third parties who are not our affiliates for their direct marketing purposes: If you want us to stop sharing your Personal Data on the basis of To forward with non-affiliate third parties for their direct marketing purposes, you may opt out of this sharing by contacting Customer Care. We will endeavor to comply with your request (s) as soon as reasonably practicable. Please note that if you decline to receive marketing related information from us, we may still send you important administrative notices, which you cannot opt out of.
4.2. How you access, change or delete your Personal Data

If you wish to review, repair, update, prevent, restrict or delete Personal Data that you previously provided to us, object to processing your data or if you wish to request a copy e-star of your Personal Data for the purpose of transmitting such data to another company (to the extent that data conversion rights are provided to you under applicable laws), you may contact us by contacting the Customer Care Center. We will respond to your request in accordance with applicable law. For your protection, we can only make requests regarding Personal Data associated with the specific email address you use to submit your request and we may need to verify your identity. calculation before implementing your request. We will endeavor to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain data for recordkeeping purposes and / or complete any transactions you have started before requesting changes or deletions (for example, when you purchase or participating in promotions, you may not change or delete the Personal Data provided until after such purchase or promotion is completed), or to be able to respect opt-out requests .


We store Personal Data until you receive a removal request from you, provided that you have completed all purchases with us or after the promotion you have completed. . However, in some cases we must comply with a legal obligation for a certain period of record retention before we can delete records at your request.


This Privacy Policy does not handle and we are not responsible for the privacy, data or other practices of any third party, including any third party who operates any website or which services link to the Services. The inclusion of a link on the Service does not imply endorsement of the website or service linked by us or by our Group companies, subsidiaries or affiliates. In addition, we are not responsible for the collection, use, disclosure, or privacy policies or practices of other organizations or application developers, application providers, or platform providers. social media, operating system providers, wireless service providers, or device manufacturers, including for any Personal Data you disclose to other organizations through or in connection with to our Apps or Social Media Sites.


We use third party advertising companies to deliver ads related to goods and services that may be of interest to you when you access and use the Services and online websites or services. another route. Such advertisements are distributed based on your access to and use of our Services and other websites or online services on any of your devices, as well as on data received from the other party. Tuesday. Third-party advertising companies do this by setting or recognizing a unique cookie on your browser (including the use of pixel tags). They also use these technologies, along with the data they collect about your online usage, to identify you on devices you use, such as mobile phones and laptops. If you would like more information about this practice and learn how to opt-out in desktop and mobile browsers on the specific device to which you are accessing this Privacy Policy, please Contact Customer Care Center.


Unless otherwise specified, the Service may not be directed to minors in accordance with applicable law. If you provide us with the Minor's Personal Data, you represent that you have the appropriate authority to do so and you can prove that right to us upon request.


Your Personal Data may be stored and processed in any country where we have facilities or where we invite service providers to participate and, by using the Services, you understand that your Personal Data will be transferred to countries outside your country of residence, so that businesses may have data protection rules that are different from those of your country. In certain cases, courts, law enforcement, regulatory agencies or security agencies in other countries may have access to your Personal Data.


Unless we specifically request, we ask you not to send us, and not disclose, any sensitive Personal Data (for example, social security numbers, related data). race or ethnicity, political, religious or other religious beliefs, biometrics or genetic traits, criminal records or union members) on or through the Service or otherwise to us .


We may use third party payment services to process payments made through the Service. If you wish to pay via the Service, your Personal Data will be collected by that third party and not by us and will be subject to the privacy policy of a third party, rather than this Privacy Policy. . We have no control over and are not responsible for the collection, use and disclosure of this Third Party Personal Data.


The note "LAST UPDATE" at the top of this Privacy Policy indicates when this Privacy Policy was last modified. Any changes will take effect when we post the revised Privacy Policy on the Service. Your use of the Services in accordance with these changes means you accept the revised Privacy Policy.


If you have any questions about this Privacy Policy, please contact the Customer Care Center at the information:

Phone number: +84 028 5445 3800

Email: acs.cs@acsvietnam.com.vn

Address: 246 Cong Quynh, Pham Ngu Lao Ward, District 1, Ho Chi Minh City, Vietnam


Information about the website owner (e.g., footer page), including:
- Name of unit: ACS Vietnam Trading Co., Ltd.
- Address: 246 Cong Quynh Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City,
- Phone: (028) 54453800,
- Email: acs.cs@acsvietnam.com.vn
- Number of business registration certificate: 0305732706
- Date of issue: August 16, 2019 (14th change)
- Place of issue: Ho Chi Minh City Department of Planning and Investment

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